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Kroger announced it teamed up with AI retail company Everseen. The partnership allows Kroger to leverage AI to help Kroger improve its self-checkout processes, which will help the grocer eliminate theft and improve errors made by customers.
The AI works by allowing Kroger to analyze video footage of its self-checkout lanes and will help the company improve its processes. With the improved process, customers will be able to correct self-errors without having to call over an employee. This will help save time and resources.
“Everseen’s unique Visual AI technology is transforming the way retailers can manage their end-to-end operations to drive perpetual inventory accuracy, prevent stock loss, and empower autonomous processes,” said Chris Taylor, chief sales officer at Everseen, in a release. “Ultimately, our job is to take a customer-first approach to making retailers such as Kroger more efficient and profitable.”